ECMC – Health Services:

The Regional Center of Excellence for Behavioral Health is proud to offer mental health, psychiatric, and substance use treatment services. Our team of compassionate specialists provides care on both an inpatient and outpatient basis to best serve the needs of our community and patients.

Crisis Services:

You are not alone. Crisis Services is ready to support you through moments of urgency. In addition to our main 24-Hour Crisis Hotline, you can safely and confidentially call one of our specialized Crisis Counseling Program Hotlines to best respond to your individual crisis. Free of charge, no matter what you’re going through. Every Crisis Services number is ready to help.

24-Hour Crisis Hotline: 716-834-3131

Buffalo & Erie County Addiction Hotline: 716-831-7007

Kids Helpline: 716-834-1144 or 1-877-KIDS-400

988 Suicide and Crisis Lifeline: Call or text 988

Mental Health Advocates:

For 60 years, Mental Health Advocates of WNY (formerly Mental Health Association of Erie County) has been deeply committed to providing essential non-clinical services that address the needs of individuals, families and communities living with mental illness.

Through awareness, education, prevention, early intervention programs and supportive services, we advocate for and actively promote mental health and wellness for adults, families and children in homes, schools and workplaces across Western New York.

Lets Talk Stigma:

If you’re dealing with a mental health challenge, you are not alone. Approximately 1 in 5 Western New Yorkers are living with a mental health diagnosis, yet many of these people suffer in silence because of the discrimination that goes along with it. So, we’re starting a conversation to end the stigma surrounding mental illness. Join us as we share our stories, our struggles and our successes. When we talk about mental health, we help everyone find their voice.

Community Overdose Prevention Education:

Learn the value of harm reduction and how you can help prevent overdoses in your community.

Buffalo HOPE information:

Help City of Buffalo residents cope with recent traumatic events, through assessments, referrals & linkage activities and providing wrap-around supports.
Offer City of Buffalo residents emotional support and stress reduction techniques.
Promote psychoeducation City of Buffalo residents to develop positive coping strategies.
Empower City of Buffalo residents to explore their options as they recover from recent traumatic events.

Erie County’s Program and Services Page:

Erie County’s List of Contract Agencies:

Addiction Hotline:

Addiction Hotline: 716-831-7007

Our Addiction Hotline Counselors provide support and guidance for those struggling with addiction as well as family and friends needing support as they walk with their loved one who is addicted.

Get immediate help, education, information, referrals and assistance with linking to addiction treatment services. Call us for consultation, support and direct linkage to an assessment counselor to help connect with the best type of treatment as quickly as possible.

WNY AFSP:

Focusing on eliminating the loss of life from suicide by: delivering innovative prevention programs, educating the public about risk factors, and warning signs, raising funds for suicide research and programs, and reaching out to those individuals who have lost someone to suicide.

Mental Health Awareness Month: